* Access to the Tokyo National Museum may be difficult for visually-impaired individuals because a walk through Ueno Park, which is large and has few landmarks, is required. Visually-impaired individuals visiting alone are encouraged to seek assistance at the Ueno Park Information Desk. Wheelchairs are available at the Admission Office of Ueno Onshi Park near the Tokyo Bunka Kaikan.
The walk begins at the Park Exit of Ueno Station, which tends to be crowded on the weekends. Exit the ticket gate and stand with it to your back. Tokyo National Museum will be roughly in the 2 o'clock direction. Proceed forward and there will be tactile paving directly ahead indicating stairs with three steps. There is a slope with a handrail on the far right side of the stairs. After the stairs is a crosswalk. Wait for the sound signifying that pedestrians may cross.
After crossing, walk in the direction of 2 o'clock. After about 20 meters there will be a hedge with a low wall around it. Walk with the wall to your right until the ground changes from rough to smooth. If you follow this smooth path, which bends in a wide curve to the left, the Tokyo Bunka Kaikan will be on your left and the Ueno Park Information Desk on your right. Proceeding down this smooth path, you will pass in front of the National Museum of Western Art, which will be on your right.
After passing the museum, you will arrive at a small intersection paved with rough tiles. This intersection is reserved for pedestrians but vehicles with special permission occasionally pass through. Take a right at this intersection and proceed forward, passing the National Museum of Western Art on your right. Next to this museum is the National Museum of Nature and Science. Its ticket booths will be on your right as you proceed down this path. It is recommended that you use the left-hand side of this path in order to avoid the crowds at these ticket booth.
After walking approximately 200 meters from the intersection you may hear the sound of traffic. There will be a road ahead, running perpendicular to your path. A short distance before this road will be a row of thigh-high poles for keeping vehicles from entering the park. After proceeding forward and passing in between these poles, the ground will change to asphalt. Take a left and continue for about 100 meters down the sidewalk until you reach tactile paving indicating a crosswalk, which will be to your right. Wait for the sound signifying that pedestrians may cross.
After crossing the road and passing over a shallow depression, you will be in front of the Main Gate of the Tokyo National Museum. There will be a museum shop to the right and ticket booths behind the shop to the right of the gate. This area as a whole is called the Main Gate Plaza. There will be metal poles directly ahead, lined up perpendicular to your path. Turn right at these poles and proceed to the last pole, by which there is tactile paving. Turn left and follow this paving, which will lead you to the building containing the museum shop. After entering the automatic doors of this building, there will be a tactile map showing the museum shop, ticket booths, restrooms, and other locations on the wall directly ahead. Male staff are always present near the ticket booths during opening hours. Please don’t hesitate to ask for assistance. You and one accompanying individual will receive free admission when you present an identification noting your disability at a ticket booth.
After you enter through the Main Gate, ahead will be a lawn surround by a curb, followed by a large fountain. Beyond this is the Honkan, which is the main building of the museum. Proceed around the lawn and fountain, either to the right or left, towards the Honkan. In front of the Honkan will be one low step followed by six more. There is no tactile paving but there are slopes on both sides of these steps. After a flat space, there will be six more steps. There is no tactile paving but there is a slope to the left of these steps. Beyond these steps are three automatic doors: one in the center and two on the sides. There are two more steps beyond these with a slope to the left. Next are three entrances: one in the center and two on the sides. The right entrance, however, will be closed. The central entrance is always open while the one on the left, which is accessible via the slope, has an automatic door.
You will find yourself in the Entrance Hall of the Honkan after passing through either of these entrances. There will be a large staircase ahead. Proceed to the left of this staircase. To your left there will be an information desk where female staff are always present. Museum guides in braille or enlarged font are available here.
* “Written Instructions for Accessing the Tokyo National Museum from Ueno Station (15 Minute Walk)” was created with reference to “Access Map in Words (in Japanese)” by Museum Access Group MAR.