Barrier-Free Accessibility Information

• The main entrance to the museum is located about 500 meters (0.3 miles) from the closest station, JR Ueno Station (Park Exit). It is about 600 meters (0.37 mi) from the South Entrance of JR Uguisudani Station. If you are coming from Uguisudani Station, the pedestrian pathway might be narrow in some places, and there also might be steep declines. Please watch your step if you choose to come from this station.
• From Tokyo Metro Ueno Station, Nezu Station, or Keisei Ueno Station, the Museum is about 800 to 1200 meters (0.5 to 0.75 mi) away. Please watch your step as there are steep inclines and stairs on this route.
• You can also take the Taito City Circulation Bus, “Megurin”, to the stop “In Front of Tokyo National Museum”, which is about 100 meters (330 ft) from the entrance.
• Audio access map for visually-impaired visitors from Ueno Station is available.
  
  Click Here for "Access map by words" Webpage  
• Please use the following link to “Taito City Homepage: Barrier-Free Map” to find your own route from the closest train station.
  
  Taito City Homepage: Barrier-Free Map 

Restrooms

• Multi-purpose restrooms accessible by wheelchair are available in all exhibition buildings except the Hyokeikan.
• Ostomy facilities are available in the multipurpose restrooms on the basement level of the Japanese Gallery (Honkan), the 1st floor of the Heiseikan, the 1st floor of the Toyokan, the 1st floor of the Main Gate Plaza, and the 1st floor of the Kuroda Memorial Hall.
• Diaper changing stations are available in the restrooms of the Japanese Gallery (Honkan), Heiseikan, Toyokan, Gallery of Horyuji Treasures, Main Gate Plaza, and the Kuroda Memorial Hall.

Wheelchair, Stroller, and Cane Rental

Wheelchairs, strollers, and canes are available for rental.
Wheelchairs and canes can be rented at the information counters of exhibition halls other than the Hyokeikan.
Strollers can be rented at the information counter in the Japanese Gallery (Honkan). (Quantities are limited.)

Elevators and Ramps

Elevators and ramps are available in each exhibition building, providing wheelchair access to all facilities and floors except the teahouses in the garden.
However, the Japanese Gallery and Hyokeikan feature steep ramps at their entrances and small steps of 1 to 2 centimeters (0.4 to 0.8 in.) inside the buildings. If you encounter any difficulties, please ask a nearby staff member for assistance.

Aid Station

Please inform a staff member. We will direct you to the medical aid rooms in the Honkan, Heiseikan and Toyokan.

AED (Automatic External Defribillators)

AEDs are located in every building on the Museum campus.

Lockers

Lockers are available in each exhibition hall for storing your belongings. If your items do not fit in the lockers, please approach the staff at the information counter.

 

• Benches and sofas are available throughout the Museum. For details, please refer to the Sensory Map of seating locations.

   

  Download Sensory Maps of Seating Areas(PDF, 369KB)

• Inside the Museum, there are restaurants, cafes, and food trucks where you can purchase light meals. For details, please refer to the “Restaurants & Cafes” page.
  
  Click here for "Restaurants and Cafes" Webpage 
• You can eat and drink outdoors without any restrictions.
• Designated indoor dining areas are: the lounge on the first floor of the Heiseikan building, the lounge on the basement level of the Japanese Gallery (Honkan), the first floor lounge next to the main entrance of the Research and Information Center, and the covered terrace on the third floor of the Toyokan building. Eating and drinking are prohibited in all other indoor areas. However, drinking from lidded beverages is permitted in specific indoor spaces.

• Audio access map for visually-impaired visitors from Ueno Station is available.
  
  Click Here for "Access map by words" Webpage  
• You may use a magnification application on your own smartphone or similar device when viewing the TNM Collection Exhibitions.
• For special exhibitions, permission to use magnification apps depends on the exhibition, so please approach a staff member if you wish to do so.
• The Education Space in Room 19 on the 1st floor of the Japanese Gallery (Honkan) features tactile maps that allow you to feel the characteristics of the Japanese Gallery's exhibition rooms.
• Hands-on content that feature tactile content and stamps are available in the following locations:
  - Special Room 4, 1st Floor, Japanese Gallery: Japanese Culture Plaza
  - Room 19, Japanese Gallery: Education Space
  - Room 6, 3rd Floor, Asian Gallery: Education Space – Fortune-Telling in Asia
  - 1st Floor, Heiseikan: Japanese Archaeology Gallery
  (Note) Hands-on activities in Room 19 (Education Space) of the Japanese Gallery are available only when volunteer staff are present.
• Audio guides for exhibition rooms and objects can be accessed via the Tokyo National Museum official viewing guide app TNM Art Guide.
  
  Click Here for "Applications" Webpage 

 

• We have created Sensory Maps that show where you can sit down to rest, as well as places that might be visually and aurally overstimulating, so that you may enjoy a comfortable experience at the Museum.

   

  Download All Sensory MapsDownload(PDF, 2.8MB)

  Download Sensory Maps of Seating Areas(PDF, 369KB)

  Download Sensory Maps Related to Sound(PDF, 432KB)

  Download Sensory Maps Related to Light(PDF, 1.5MB)

  Download Sensory Maps of the Museum's Outdoor Areas(PDF, 423KB)

• A Calm Down Space is available in the stairwell adjacent to Special Rooms 3 and 4 on the 1st floor of the Japanese Gallery. Feel free to use it when it is unoccupied.