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Updated Rules and Restrictions for Reopening

The Museum has been closed since February 27 to limit the spread of the novel coronavirus (COVID-19). Following the lifting of Tokyo’s state of emergency, the Museum will partially reopen beginning June 2.
The updated rules and restrictions indicated below will apply from June 2.

 

Updated ticketing, hours, and admission

・ All tickets will be timed-entry tickets (timed tickets) and must be purchased in advance online. Museum members and other visitors eligible for free admission must also make advance reservations online.

・ Ticket reservations can be made at the ticket booths on the day of your visit only when the day’s online ticket sales have not reached the predetermined number.

・ The Kuroda Memorial Hall does not require an advance reservation to enter. However, the number of visitors allowed inside the building at the same time is restricted.

・ Hours: Museum will open 9:30 a.m.–5:00 p.m. Final entry will be at 4:30 p.m.
*The special exhibition "KIMONO: Fashioning Identities" is open until 6:00 p.m.

・ In June, the Museum will be closed every Monday and Tuesday, except June 30.

・ Admission is 1,000 yen for adults and 500 yen for university students.
*The special exhibition "KIMONO: Fashioning Identities" requires a separate admission fee.

・ Regular Exhibitions’ galleries are reopening in stages. Please check the latest information before you visit the Museum.
> Schedule

・ Reservations must be made prior to your intended visit to the Research and Information Center.

Updated Ticketing Procedure:

・ All reservations must be made online. Reservations cannot be made by phone.

・ Entry times are staggered in one-hour increments. However, there is no limit on visit duration.

・ All visitors must make an online reservation. Museum members and other pass holders along with visitors with disabilities who are eligible for free admission must also make an online reservation.

 

Updated Entry Requirements:

・ Proof of your reservation, either a digital copy on your phone or hard-copy print-out, must be presented to staff at the entrance. Visitors without proof of their reservation will not be allowed in the Museum.

・ Museum members and other pass holders along with visitors with disabilities who are eligible for free admission must present their pass or relevant ID at the entrance.

With regard to the updated ticketing and entry procedures for the Special Exhibition “KIMONO: Fashioning Identities,” please check its official exhibition website (available in Japanese only).


Web Site:
Admission (Regular Exhibitions)
Adults 1,000 yen
University Students 500 yen
You cannot view the Special Exhibition with the Regular Exhibitions admission even by paying the difference between the two exhibitions.
Admission (Special and Regular Exhibitions)
Adults 1,700 yen
University students 1,200 yen
High school students 900 yen
・The Special Exhibition “KIMONO: Fashioning Identities” requires a separate admission fee, and reservations must be made online to view this exhibition. Admission to the Regular Exhibitions is included in the Special Exhibition admission if visited on the same day.
*In Japanese

 

 

Updated visitor rules:

・ Do not enter the Museum if you have a fever, cough, or other symptoms of illness.

・ All visitors and staff are subject to a temperature screening upon arrival. Anyone with a temperature of 37.5˚C (99.5˚F) or higher will not be allowed in the Museum.

・ Wear a mask.

・ Sanitize your hands with alcohol spray or wash them with soap and water.

・ Keep a distance of 2 meters (6 feet) between yourself and visitors not in your group.

・ Keep conversation to a minimum when inside the exhibition galleries.

・ Do not to touch the exhibition objects, cases, equipment, or walls.

・ Additional entry restrictions may apply to certain exhibition galleries.

 

Updated museum protocols:

・ Infrared imaging will be used to conduct temperature screenings at the main gate.

・ Alcohol spray will be made available in all exhibition galleries.

・ Staff will sanitize, clean, and ventilate all Museum buildings thoroughly.

・ Everyone involved in Museum operations, including staff and couriers, will be subject to temperature screenings and health checks.

・ To allow for social distancing and ensure proper ventilation, only a limited number of people will be allowed in each exhibition gallery at one time.

・ Staff will be required to wear masks. Some staff, such as those at information desks, will wear face guards to minimize the spread of respiratory droplets (and, in some cases, latex gloves).

・ Lounges will be rearranged to meet social distancing requirements.


Please keep a record of the date and time you visited the Museum. If anyone at the Museum tests positive for the novel coronavirus, the Museum will post this information on its website (https://www.tnm.jp). Please check the website periodically following your visit and contact your local health authorities if you discover a positive case was detected when you were at the Museum.