TOP
 >> news
 >> Visitor Guidelines

Visitor Guidelines

Please follow these guidelines to help keep yourself and other visitors safe.

 

Updated ticketing, hours, and admission

・ All tickets are now timed-entry tickets and must be purchased in advance online. Museum members and other visitors eligible for free admission must also make reservations online.

・ Online reservations can only be made prior to the specified entry time for your desired time slot. If you wish to enter the museum after your desired time slot has already begun, you must make your reservation in person at the ticket counter at the main gate. 

Updated Ticketing Procedure:

・ All reservations must be made online. Reservations cannot be made by phone.

・ Entry times and dates need to be reserved in advance. However, there is no limit on visit duration.

・ All visitors must make an online reservation. Museum members and other pass holders along with visitors with disabilities who are eligible for free admission must also make an online reservation.

・ The Kuroda Memorial Hall does not require an advance reservation to enter. However, the number of visitors allowed inside the building at the same time is restricted.

・ Reservations must be made prior to your intended visit to the Research and Information Center.

 

Updated Entry Requirements:

・ Proof of your reservation, either a digital copy on your phone or hard-copy print-out, must be presented to staff at the entrance. Visitors without proof of their reservation will not be allowed in the Museum.

・ Museum members and other pass holders along with visitors with disabilities who are eligible for free admission must present their pass or relevant ID at the entrance.


Web Site:
Admission (Regular Exhibitions)
Adults 1,000 yen
University Students 500 yen
You cannot view the Special Exhibition with the Regular Exhibitions admission even by paying the difference between the two exhibitions.
 
The Special Exhibition requires a separate admission fee, and reservations must be made online to view this exhibition. Admission to the Regular Exhibitions is included in the Special Exhibition admission if visited on the same day.
* The ticket for the special exhibition National Treasure: Frolicking Animals includes admission to the regular exhibitions on the day of entry.
The regular exhibitions close at 5:00 p.m. Please be aware that it is not possible to view the regular exhibitions after 5:00 p.m.
Admission (“National Treasure: Frolicking Animals” and Regular Exhibitions)
Adults 2000 yen
University students 1200 yen
High school students 900 yen
 
*In Japanese

 

 

Updated visitor rules:

・ Do not enter the Museum if you have a fever, cough, or other symptoms of illness.

・ Visitors who have a higher body temperature than usual will not be allowed to enter the Museum premises.

・ Wear a mask.

・ Sanitize your hands with alcohol spray or wash them with soap and water.

・ Please be considerate of other visitors in the galleries.

・ Keep conversation to a minimum when inside the exhibition galleries.

・ Do not to touch the exhibition objects, cases, equipment, or walls.

・ Additional entry restrictions may apply to certain exhibition galleries.

 

Updated museum protocols:

・ Infrared imaging will be used to conduct temperature screenings at the main gate.

・ Alcohol spray will be made available in all exhibition galleries.

・ Staff will sanitize, clean, and ventilate all Museum buildings thoroughly.

・ Everyone involved in Museum operations, including staff and couriers, will be subject to temperature screenings and health checks.

・ To allow for social distancing and ensure proper ventilation, only a limited number of people will be allowed in each exhibition gallery at one time.

・ Staff will be required to wear masks, and plastic shields are installed at information desks and other areas where staff speak directly to visitors.

・ Lounges will be rearranged to meet social distancing requirements.


Please keep a record of the date and time you visited the Museum. If anyone at the Museum tests positive for the novel coronavirus, the Museum will post this information on its website (https://www.tnm.jp). Please check the website periodically following your visit and contact your local health authorities if you discover a positive case was detected when you were at the Museum.

 

 

Page Top